Regarding the site renewal: To customers currently ordering on the old site
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☆:::::::::::::::::::Website Renewal Announcement::::::::::::::::☆
Thank you very much for your continued patronage of Epetice.
We have recently renewed the official Epetice website.
Epetice will be open for three and a half years in August 2023.
It is thanks to your support that we have been able to operate to this day.
We would like to express our sincere gratitude.
We have received various opinions from our regular users and have made upgrades accordingly, but there are now many areas of the current site that are difficult to meet in order to fulfill all of these requests.
Therefore, we have decided to renew our website to make your shopping experience more convenient and enjoyable.
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[Renewal Overview]
The new site has introduced the following features and campaigns:
・Addition of new categories
In addition to the current apparel category, which focuses on Gothic Lolita, we will be adding a new category called "Incense ZERO" which will include lingerie, swimwear, and other clothing.
- Changed product delivery dates to be displayed in an easy-to-understand way
We have made it possible to always view delivery dates, which was a feature that many of you have commented on, in your order history on your My Page.
*Membership registration is required
Log in to My Page → Orders → Click on your order number
An approximate shipping estimate will be displayed below the product name, size, and color.
- All products are now "free shipping"!
In addition, the new site will be upgraded with the addition of various new features.
If you have any suggestions for features you would like to see, please let us know!
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[To customers currently ordering on the old site]
Customers who placed orders on the old site can view their orders at the URL below.
The URL for the old site is here.
The email address for customers who have placed orders on the old website will be changed to the following.
epetice@3dcreators.shop-pro.jp
*Order history can only be viewed by registered customers.
*If you would like to know the status of your order, such as information about the product or shipping date, please contact us using the inquiry form and specify the "order number" listed in the email sent when you placed your order. We will do our best to respond to you.
*Please note that it may be difficult to provide specific delivery dates for backordered or made-to-order products, as the production and shipping status of each brand differs.
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[For customers who registered as members on the old site]
We apologize for the inconvenience, but we ask that you register as a member on the new site again.
As a small token of our appreciation, we will give you a 10% off coupon.
Once you have completed your membership registration, we will send you an email with a coupon code, so please use it and enjoy your shopping.
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All of our staff will continue to work hard to convey the appeal of various brands to everyone and ensure that you have a wonderful experience.
We appreciate your continued patronage.